Terms & Users

Terms for registered users on Diabeteshjälp.se accept the following purchase terms, which are designed to ensure a safe and secure shopping experience for all our customers:

Age Requirements and Legal Capacity

You confirm that you are over 18 years old, of legal age, and have full legal capacity to enter into binding agreements. This means that you are legally entitled to make purchases and manage agreements with third parties, including Diabeteshjälp.se.

Handling of Personal Data

Diabeteshjälp.se processes and stores your personal information as well as information about your purchases in accordance with GDPR (General Data Protection Regulation). We take your privacy very seriously and protect your data through careful security measures. To gain a deeper understanding of how we handle and protect your personal data, we encourage you to read our privacy policy.

Responsibility for Tasks

It is your responsibility to ensure that all information you provide to us is accurate and up to date, including address, email address, and phone number. If you need to change any of this information, it is important that you update it immediately in your user account on our website to ensure that all communication occurs without issues.

Communication and Invoicing

All communication regarding your order, including order confirmations, delivery status, and invoices, will be sent to you via email. It is therefore important that you regularly check your email address to not miss any important information about your purchase. Also, make sure that the email address you have registered on your account is correct and up to date to ensure that all communication reaches you smoothly.

When it comes to payment and invoicing, we collaborate with Klarna and two other reliable payment partners to offer you flexible and secure payment solutions. Through these collaborations, you can choose the payment method that suits you best, whether you prefer to pay directly at the time of purchase, via invoice, or through installment payments. Klarna, in particular, offers a range of payment options that allow you to manage your payments in a way that fits your financial situation.

We only work with partners that we trust and who share our high standards for security and customer service, so you can feel safe when shopping with us. If you have any questions about your payment or the options available, our customer service is ready to assist you. We strive to make your shopping experience as easy and convenient as possible, from ordering to payment.